DELIVERY
Free from 39€:
- Delivery costs are free as soon as your order reaches 39€ in metropolitan France.
- For any order of a lower amount, a flat-rate contribution will be required to cover part of the delivery costs.
Type and cost of delivery in Metropolitan France:
- So Colissimo at home ( 6€90).
- So Colissimo in a post office ( 3€90).
- So Colissimo in a local shop ( 3€90).
- So Colissimo in a Cityssimo space ( 3€90).
Delivery in DOM-TOM : 19.90 euros
Delivery in Belgium: 9.90 euros
Fast and Safe Delivery:
As soon as we receive your payment, our team prepares and ships your order within 24h-48h (working days).
- An SMS will be sent to you when your order is shipped, you can then track your package on the Colissimo website.
- For any order the carrier is La Poste with shipment by Colissimo.
- Packages are shipped Monday to Friday. Deliveries take place from Monday to Saturday.
Private sale, Sales, French days, Black friday & cyber Monday :
- Delivery times can be up to 10 working days maximum.
- The return costs are the responsibility of the buyer. No exchanges accepted. Refund or credit note according to the customer's choice.
PRODUCT RETURN
Valid only in Metropolitan France.
- The product return is very simple on manduca.fr :
- Login to your Customer Account
- Go to the section Order history and details
- Click on your order to see the details
- Then go to the heading Product return
- Check the product you wish to return and then add the reason for your return in the field provided
- Finally, validate by clicking on Make a return form
- Our team will be immediately alerted by the new merchandise return form.
- We will validate your return form by sending you by email a Colissimo return form as an attachment.
- All you have to do is print the Colissimo return form, stick it on the return package and leave it at the post office.
- Once the return package has been received by our team, we will refund or exchange the product.
Returns not claimed in Relay Points and Postal Centres, which will serve as a return, may be reshipped but you will be asked to pay the Shipping Fee.
